When you purchase a product from us, you’re not just buying a template—you’re investing in a custom-built website tailored to your vision. Once you tell us the type of website you want, we get to work creating it for you. If, for any reason, you decide you no longer want the final product, you are eligible for a refund. However, please note that a 26% fee will be deducted to cover the time and effort spent on the design and development process.